We have gone from an in-house fax server to a cloud etherFAX service. Our faxes now traverse our LAN, over the public internet, to their service. They then fax out to our physicians. It took some troubleshooting to get it working properly, but it works well now and scales very nicely. Some doctors offices are [...]
I recently purchased a new fax machine and I’m confused about how to change it out with my old one. The old fax machine had a different number. Is the fax machine’s number part of the machine or does it take the number of the cable it’s attached to?
I recently went to a cellular home phone connection through Verizon, and did not realize at the time I could not use my fax machine with that. Now I have no land line phone connections. Are there any fax machines that will transmit over a cellular line, or anything I can do?
I am trying to send faxes via a dedicated fax line but the call waiting code keeps dialing before the number I want. I then get a voice message saying that I have dialed an incorrect number and that I must consult the instructions. When I disable call waiting it still does it. What should [...]
I want to fax everyone in the U.S. Senate and House, which is about 535 numbers. Trying to do that with more than 3 pages twice a month gets expensive online. I would love to find an alternative to PageSender that will work on Mac’s OSX Lion. All the online services charge per page or [...]
We use an electronic fax service. Can it be set up to redial if there was a failed fax attempt for whatever reason?
Can Fax Lines be removed and faxes be shifted to VOIP by simply using a T38 enabled gateway?
I have a question about HIPAA cover sheets. Our fax cover sheet contains the language as recommended. Can we then put patient info on the cover sheet or does HIPAA not allow any private info on the cover sheet, only allowed on the accompanying sheets?
I own an HP fax machine, but I heard recently that a bunch of them were being recalled. I don’t know how to tell if my machine is dangerous, and I don’t know what to do about it if it is. What should I do?
I was given a wrong fax number and I sent the fax and received the confirmation. However, when I realized it was the wrong fax number, I called the same number and it goes to a company phone and not to a fax machine. Now I want to know if that number is not a [...]