I’m getting an error message telling me that the memory on my HP fax machine (model CM1312) is full.

I’m getting an error message telling me that the memory on my HP fax machine (model CM1312) is full.



There are several solutions to this problem, but all but one of them are short-term solutions, so let’s just focus on the long-term solution, which is pretty simple.

All you have to do is delete faxes from the memory on your machine. Odds are that it’s set to save a certain number of faxes, and that maximum has been reached. So, to completely erase the memory, just press “Setup” on the control panel, then go to Service>OK>Fax Service>OK>Clear saved faxes>OK>OK.

Please remember that this will erase ALL your saved faxes. This means anything that may be in the midst of sending, unsent faxes that are waiting for redial, or faxes that are scheduled for sending at a future time.

Do you have a question about faxing? Send me your fax question.