Fax Answers

My fax machine has an option for “distinctive ring,” but I can’t figure out what it does or how to make it work. Help?

My fax machine works fine, except when I try to send a fax to one number. I’ve contacted the person, and she says the machine is working fine and isn’t being used when I’m trying to send. What’s wrong here?

My office is moving toward internet faxing, so I’m looking to get rid of our old fax machine. Is there a way to recycle it responsibly (but cheaply too)?

This is a follow-up question to the answer you provided about faxing and HIPAA. I work in a medical setting that is covered by two different federal statutes (HIPAA, and 42CFR Part 2; the Confidentiality of Drug Treatment Records) I am being told we cannot use any part of the patient’s name or date of […]

I need a fax machine for my business. What is a thermal fax machine and is it worth looking into?

My fax machine won’t send faxes. I just get “this number may not be completed as dialed” message. I know the line is working because it’s receiving faxes just fine. What do I do?

I tried to send a fax and I got a “line busy/no answer” message. I tried again every fifteen minutes for an hour and it didn’t change. What’s going wrong?

I’d like to fax the president of the United States. Is there a way to do that still?

Can I see what faxes have been sent on my fax machine?

Our business has a standard fax header, but I’d like to temporarily change it to a personal message.