Fax machine fails (but only for one number)

My fax machine works fine, except when I try to send a fax to one number. I’ve contacted the person, and she says the machine is working fine and isn’t being used when I’m trying to send. What’s wrong here?

Read the answer to this question »

How to recycle a fax machine

My office is moving toward internet faxing, so I’m looking to get rid of our old fax machine. Is there a way to recycle it responsibly (but cheaply too)?

Read the answer to this question »

What counts as PHI?

This is a follow-up question to the answer you provided about faxing and HIPAA. I work in a medical setting that is covered by two different federal statutes (HIPAA, and 42CFR Part 2; the Confidentiality of Drug Treatment Records) I am being told we cannot use any part of the patient’s name or date of birth on our fax covers. This is something new and seems counter-intuitive especially when communicating with other medical/specialist offices where patients have been or are being referred for services. Is there any way to determine if this is a appropriate privacy practice or just an overreaction due to a lack of understanding of how these two statutes regulate PHI. I realize this may be a matter in need of a legal opinion, but I thought I’d throw it out there. Thanks.

Read the answer to this question »

What is thermal faxing?

I need a fax machine for my business. What is a thermal fax machine and is it worth looking into?

Read the answer to this question »

Does faxing slow down internet?

Will sending a fax slow down my internet connection?

Read the answer to this question »

How to fax from Outlook

I use Outlook for all my emails. Can I fax from it too, or do I have to get an internet fax service?

Read the answer to this question »

Fax Machine Won’t Send Fax

My fax machine won’t send faxes. I just get “this number may not be completed as dialed” message. I know the line is working because it’s receiving faxes just fine. What do I do?

Read the answer to this question »

Fax keeps saying line busy/no answer

I tried to send a fax and I got a “line busy/no answer” message. I tried again every fifteen minutes for an hour and it didn’t change. What’s going wrong?

Read the answer to this question »

How to fax the White House

I’d like to fax the president of the United States. Is there a way to do that still?

Read the answer to this question »

How to get a fax report

Can I see what faxes have been sent on my fax machine?

Read the answer to this question »