Can fax lines be removed and faxes be shifted to VOIP by simply using a T38 enabled gateway?

Can Fax Lines be removed and faxes be shifted to VOIP by simply using a T38 enabled gateway?



The simple answer is: yes, you can remove fax lines and shift all your faxes to VOIP using a T38 enabled gateway.

The more complicated answer is: faxes were created with analog networks in mind. As such, putting them through a VOIP network doesn’t work very well. The T38 enabled gateway changes the way the information is transmitted so it can travel over the Internet.

A T38 capable VOIP gateway is basically a machine that turns the fax information into digital information. So, essentially, you’re removing the need for a fax line (you’ll be sending your faxes over VOIP).

However, anyone receiving your faxes must also have a T38 enabled gateway or a T38 capable fax machine in order to receive your faxes because they need to be able to turn that digital information back into analog signals understood by the fax machine.

Do you have a question about faxing? Send me your fax question.